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Not because they were considered predatorily high, or the product of an old-school monopoly getting away with whatever business practices it likes. However, you can not neglect how good Ticketmaster is at her work. I cant think of a good reason to allow this practice in any country as the harm to consumers is clear from our study, Tadelis said. Sat, 17 Jun 2023 | Register yourself with a StubHub account. 3. display: none !important; "There are almost so many [secondary sellers] that you just can't keep up," Cobb said. [The venues] were told they would lose valuable shows if Ticketmaster was not used as a vendor, a possible violation of antitrust law.. Stubhub has a much less flexible return policy. Theres not much cause to celebrate a row of executives saying no, you go first to each other because nobody wants to be the first to risk some profit in exchange for better business practices. Ticketmaster wont let me transfer tickets. How do I fix this ? Last year, discussing Ticketmasters Verified Fan program which was criticized for asking fans to buy merch in order to qualify to buy concert tickets David Marcus, an executive vice president and the head of music at Ticketmaster told me, Live entertainment, music, is emotional, and its supposed to be. Thats just scratching the surface. (Meanwhile his employees make an average of around $24,000 a year). Ticketmaster intentionally provided codes and verified fans when it knew the available ticket inventory could not satisfy this demand.. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Some teams, venues, or artists put delivery delayson tickets issued to original buyers. Amazonand the Amazon logo are trademarks of Amazon.com, Inc, or its affiliates. However, in recent years it has upgraded access to the worlds biggest ticket marketplace. Shortly after the experiment, StubHub changed the price structure across the whole site to use back-end fees, hiding them until the checkout page. Tadelis noted that In June of 2019, the Canadian Competition Bureau fined Ticketmaster $4 millionplus another $500,000 for the governments investigation costsfor the ticket sellers practice of using back-end fees that mislead consumers, according to Canadian consumer protection law. Not looking for Taylor Swift? * Confirm your ticket transfer. Ability to get tickets without visiting box offices in person. Monday - Friday, 10:00 a.m. - 4:00 p.m. Buy and sell your Taylor Swift tickets today. We want to hear from you. You would transfer the tickets from your Ticketmaster account to the buyers email address. Doing so will bring you to the primary seller's page. Taylor Swift fans are not having a "Love Story" with Ticketmaster and may fall victim to scams if they're not careful when looking for affordable concert tickets. That lawsuit, originally filed in 2003 by angry Wilco and Bruce Springsteen fans, paid out anybody who had bought tickets on the Ticketmaster website between October 21, 1999 and February 27, 2013. seven seven = .hide-if-no-js { Enter the information for your event - including the date, time and venue - then click "Search." 4. Both TicketMaster and StubHub have proprietary applications. In the corresponding legal document, Live Nation also took the opportunity to emphasize an appellate court ruling from last month, issued as part of a different class-action complaint, in which a three-judge panel foundthat Ticketmasters terms of service (ToS) do in fact compel arbitration. Ticketmaster seems to be indicating the tickets are non-transferrable. Prior to the fall of 2015, when the experiment began, StubHub had displayed all-inclusive prices when a user first arrived on the site looking for tickets. Having all-in pricing on some platforms and not others is too confusing; it needs to be consistent across the marketplace, Consumer Reports Anna Laitin argued. Hello Im also facing a similar issue, the event is in the next three days and I sent you a private message with the details. Compared to Ticketmaster, which rarely offers promotions and deals on tickets, StubHub here helps you buy tickets at cheaper prices if you are eligible for the deals and offers. display: none !important; On Tuesday, the FTC hosted a day-long workshop about the ticketing industry, with a one-hour panel about The Adequacy of Ticket Price and Fee Disclosures. This may not sound like particularly thrilling content to you, but thats because you didnt watch it. Resold tickets are priced by the individual seller. So, which of the two is trustworthy? Season Ticket Memberships. It has tickets to book online like theatre, family events, sports, concerts, and other events. Tickets for concerts and sporting events. StubHub: $245 - $542. Last April, the New York Times reported on complaints from venues that alleged Live Nation had threatened them for selling tickets through Ticketmasters largest competitor AEG. In most cases, the venue has put a delivery delay in place so that the tickets will not be available for transfer until the week of the event. You can also contribute via. Essentially every person on the panel agreed, appearing to politely beg the FTC to regulate them so that people would like them again. There is no reason to expect new visitors to a site to have correct beliefs about fees, and once they have their sights on an item, letting go of it becomes hardas scores of studies in behavioral economics have shown, Tadelis said. This is not a heartwarming success story. No. Although the platform or legally, the main reason for buying from StubHub is to buy the tickets at lower rates. As this price comparison shows, both services have a wide variety of seats available and are usually . A Division of NBCUniversal. Will you support Voxs explanatory journalism? Re: Ticketmaster wont let me transfer tickets. When you sell tickets through the service, there aren't any fees for listing. Please help! Amid all the hubbub and craze for tickets desperate fans may be excited to come across what seems like a good deal. In case you are the seller of the original ticket, itll add a service fee which is also known as the convenience charge to the total face value of the ticket. Not every event will include a delivery fee. He noted that some governments have considered regulating this behavior to increase transparencyCanada, for example, has banned the use of drip pricing for ticket sales. You can buy tickets online over the website,. Since the audience on the website is millions, there are truly rare chances the tickets you put on sale will not be sold. Remember, the receiver's email address must be different to the sender's email address. Financial contributions from our readers are a critical part of supporting our resource-intensive work and help us keep our journalism free for all. This is my first time selling on Stubhub. In addition to having all the search categories of Stubhub, the search function also lets you seek events by entertainment genre. While everyone seems to understand that the fees are both 1) very high and 2) seemingly nonsensical, it is less clear why theyve been allowed to get this way and whether theres any chance at all that they might change. Fans can also do a Google search for consumer reviews of the seller in question, which may give an indication as to whether others have suffered a scam. The exact amount of this fee varies by the event, but it can often be a significant charge when compared to the base price. 1. And Ticketmaster is regularly referred to as one of the most-hated companies in America its the largest online ticket seller by far and has been under monopoly scrutiny since its 2010 merger with Live Nation, the countrys largest promotion and venue company. [deleted] 4 yr. ago Sometimes shows are not eligible for transfer until closer to the event date so you need to find that out from Ticketmaster or maybe the venue. StubHub will show you a list of available tickets along with the section, row, seat number and price. "Stubhub is saying they cannot refund buyers because sellers . Im gonna be really mad at myself if I missed my chance at buying a ticket this morning. Select the tickets you'd like to sell and click "Sell." 5. Privacy Policy. You will enter your community username and new password and done! University of California, Berkeley, Read the latest campus information on coronavirus (COVID-19) here , Berkeley M.E.T. However, each of the services comes with its own distinct advantages. On the landing page, you will witness a big white box through which you can start searching for events directly. 01-11-2021 06:36 AM 1 Reply I think weve already covered that.. There are exceptions for US Open matches and MLB games. Don't show them on your phone. Does anyone know of another way to get ahold of their support? The extra fee increases Ticketmaster's profits. The number of fees applicable in Ticketmaster varies depending on the event, pricing, and where the ticket is being purchased from. But they typically feel reasonable: Movie tickets purchased through Fandango or through individual theater sites typically have an added convenience fee of $1.50 to $2.50, which appear legitimately used for upkeep of the system. Once you get a buyer, you can ship the ticket on cue and receive the payment within a short while. The delivery fees are determined by the venues. In total, Live Nation and Ticketmaster say that Sterioff assented to these terms more than a dozen times. Earlier this week, StubHub took aim at the aforesaid ticketing-reform proposal from Live Nation, which unveiled its Q4 2022 earnings about a week ago and continues to battle a lawsuit over Drakeo the Rulers backstage murder. The guide from the brand will help you list your ticket on the website. Previously, it was known as the largest secondary ticket marketplace in America. "This is the ultimate dream and nightmare at the same time," Farwell added, referring to the strong demand for live events after the pandemic-era lull. Try pm'ing a mod at stubhub.community to hopefully get a faster response. By clicking on "Pricing Details," you can see a full breakdown of ticket costs and different fees. Choose from the events list or search for the event through the search bar you wish to attend. The charges are typically to help vendors invest in and operate in their venues. All Rights Reserved. Tickets for sporting events, concerts, and theater productions. The findings raise questions for whether consumers have a right to full price disclosure up front. There is a 15 percent charge that remains consistent regardless of your ticket price. Use of this website signifies your agreement to our, / The event is today and I still dont have my tickets. A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called "drip pricing"whereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. You would transfer the tickets from your Ticketmaster account to the buyer's email address. Websites that incorporate hidden fees that are only revealed at checkout are making more money than they would if they chose to honestly display all fees upfront, Tadelis said. and our Today, both ticket brokers serve as primary ticket resellers and dealers for those who want to buy sporting event and concert tickets without visiting a box office. AMC has its own ticketing app, and a Facebook integration, but it still has to pay to process those transactions. Sign up for the The prices and their ranges will depend on every event you have chosen. Support our mission, and make a gift today. (I tested this out by pretending to buy a ticket to the Nationals Wednesday concert in Brooklyn, New York, which was advertised at $66.50, but came out to $83.88 after a $14.88 service fee and a $2.50 fulfillment fee.). Donald Bosseau, a man from California who had been organizing an outing with his church group of 27 people, said he was shocked by a 17 percent fee added to the cost of each ticket, and had to waste his time going around to everyone and asking if they were okay with the higher price. It allows you to become the original seller or the reseller by following a few easy steps and rules. Stocksy. Please enter a valid email and try again. on tickets issued to original buyers. why does ticketmaster pay you after the event why does ticketmaster pay you after the event Posted at 01:41h in to avoid accidents, a defensive driver should by These are asking prices, not necessarily what fans are paying to score a seat. Ticket fees are high but not entirely arbitrary. The prices of tickets fluctuate and you can be charged a lot higher than the actual face value of the ticket. If none of these work, you might have to pay the Stubhub penalty for your inability to deliver the tickets. Ability to view venue map. And the events whose tickets can be ordered will be marked on the calendar of the website. The prices are set by the event organizers and original sellers, and the website does not allow negotiations. People end up making purchases that in hindsight they would not have made., People end up making purchases that in hindsight they would not have made. They also saw that sellers were more likely to set ticket prices at round numberswhich have been shown to be more appealing to consumerswhen they knew that buyers wouldnt see the taxes and fees until the last stage of purchase. Did you find it helpful? We are changing the way you register and sign-in to the StubHub Community. One among them could be that Ticketmaster has a better and stronger return policy than StubHub. My tickets wont transfer and I have the right email (checked for spelling etc) I just get a there was. [2022], Gametime vs StubHub: Which Is Better For You? Financial Times ranks Haas FTMBA #4 in U.S. New approach puts brain scans on the witness stand in trademark disputes, How Woodrow Wilsons racist policies eroded the Black civil service, Haas MBA student featured on new season of hit Netflix dating show Love is Blind, Do multinational corporations exploit foreign workers? You can now buy a fraction of a house. Full refunds from participating venues within 72 hours of ticket purchase. I've taken a look at how both Ticketmaster and Stubhub operate to give you a better idea of what to expect from each. For most participating venues, you can get a full refund on your tickets if you request it within 72 hours. Taylor Swift tickets for the upcoming concert tour are on sale at StubHub. The prices and their ranges will depend on every event you have chosen. The hidden-fee buyers were much more likely to click on tickets on the initial website landing pagetheir click rate was about 19% higher than those who saw the full price. Please consider making a one-time contribution to Vox today. You can use the price filtering tool to find the best seats for your budget by looking at venue maps. Reader support helps us keep our explainers free for all. [2022], TickPick vs StubHub: Which Is Better For You? Yes Close to 7,000 people wrote to the Federal Trade Commission (FTC) during an open-comment period about online ticket sales at the end of last year. Ostheimer said no, sorry, he would be using the preselected question cards. Websites that incorporate hidden fees that are only revealed at checkout are making more money than they would if they chose to honestly display all fees upfront. If you're in a hurry trying to get your tickets which of course you're going to be because of the demand it's really easy to make a quick mistake. I thought someone was filtering these questions, Im sorry, he said, slightly glaring off-stage. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. [2022], Ticketmaster vs Seatgeek: Which Is Right For You? A place to discuss and share all matters concerning singer, Lana Del Rey. They'd inadvertently bought fake tickets. There was a $19.50 delivery fee to cover expenses of mailing a ticket; a $4 facility charge set by the venue; a $4.25 order processing fee shared between the ticket seller, Ticketmaster, and the client, Live Nation, which happens to be Ticketmasters parent company; and a service fee, which was the largest, at $23. The question for consumers becomes how to know whether they're making an error before buying. Let them know how you would like to get paid. Compare the prices of the tickets and put a lower sum to get your ticket sold easily. The prices can also vary for different locations, for different states, different days, and different timings. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. The New York Yankees are dumping Ticketmaster for StubHub as its ticket resale partner, in a six-and-a-half-year, $100 million deal that begins on July 15. However, waiting for the price to go lower can also get you zero tickets, so look out for that. You can enter the barcode of the ticket for them to get a hold of the important details. The search function is one of the best in the industry, including venue map viewing and advanced filtering. It hasnt even been five years since Ticketmaster settled a class action lawsuit requiring it to pay out $400 million to more than 50 million ticket buyers who were charged unexplained order processing fees and UPS delivery fees that werent actually spent on anything in particular. Why are tickets available on Stubhub but not Ticketmaster? Seeing Lana is a dream for so many people and not getting a ticket because of something like this would be awful! If there are tickets you can afford, buy . The prices of tickets available on this platform differ from the actual face value of the ticket. I thought it might be helpful to point out the difference between Ticketmaster and Stub Hub, as this seems to be a . Something went wrong. }, + nine = sixteen .hide-if-no-js { Nearly every ticket will have a convenience fee added for doing business through this service. "Did you know that there's a tunnel under Ocean Blvd" out March 24th, 2023! StubHub acts as a secondary market most of the time. As reporter David Dayen noted for the New Republic last year, nearly half of Live Nations revenue comes from fees that are handled by its own subsidiary. What if the buyer doesn't have an account? The additional costs dont show up on StubHubs website until after youve input personal information (name, email, phone number), and then appear in small print at the bottom of the window asking for your payment information. Professor of Economics, Business and Public Policy, Economic Analysis and Policy, Haas School of Business There is no way to get in touch with Ticketmaster directly. Why can't I sell my tickets through my Ticketmaster account? They found that the ticket sellers began listing more higher-quality tickets located closer to the event stages, consistent with buyers purchasing more expensive tickets. The deluge temporarily crashed Ticketmaster's site Tuesday and fueled hours-long wait times to buy tickets. In most cases, the venue has put a delivery delay in place so that the tickets will not be available for transfer until the week of the event. This setup allowed Tadelis and his colleagues to compare the choices made by the two groups, such as purchases and clicks towards checkout. After clicking on every continue option, itll search for the best available tickets according to your criteria. Vivid: $271 - $515. Ticketmaster should be able to confirm this for you. They use bots and whatnot which is so annoying. Order processing fees are another type of convenience fee. Cookie Notice You can transfer as many tickets as you like. Id guess brokers who have confidence theyll get tickets. We accept credit card, Apple Pay, and Plain and simple, wrote TJ Platt from Arizona. There's a surefire way when buying online, experts said: First, navigate to an artist's or event venue's website and click through from there for tickets. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. Swifties, as the artist's diehard fans are known, flooded the internet this week to buy pre-sale tickets for "Eras.". [2022], SeatGeek vs Vivid Seats: Which Is Right For You? Book A Slot For Recycling Centre Fife Council, Female Canary For Sale, Articles W
Not because they were considered predatorily high, or the product of an old-school monopoly getting away with whatever business practices it likes. However, you can not neglect how good Ticketmaster is at her work. I cant think of a good reason to allow this practice in any country as the harm to consumers is clear from our study, Tadelis said. Sat, 17 Jun 2023 | Register yourself with a StubHub account. 3. display: none !important; "There are almost so many [secondary sellers] that you just can't keep up," Cobb said. [The venues] were told they would lose valuable shows if Ticketmaster was not used as a vendor, a possible violation of antitrust law.. Stubhub has a much less flexible return policy. Theres not much cause to celebrate a row of executives saying no, you go first to each other because nobody wants to be the first to risk some profit in exchange for better business practices. Ticketmaster wont let me transfer tickets. How do I fix this ? Last year, discussing Ticketmasters Verified Fan program which was criticized for asking fans to buy merch in order to qualify to buy concert tickets David Marcus, an executive vice president and the head of music at Ticketmaster told me, Live entertainment, music, is emotional, and its supposed to be. Thats just scratching the surface. (Meanwhile his employees make an average of around $24,000 a year). Ticketmaster intentionally provided codes and verified fans when it knew the available ticket inventory could not satisfy this demand.. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Some teams, venues, or artists put delivery delayson tickets issued to original buyers. Amazonand the Amazon logo are trademarks of Amazon.com, Inc, or its affiliates. However, in recent years it has upgraded access to the worlds biggest ticket marketplace. Shortly after the experiment, StubHub changed the price structure across the whole site to use back-end fees, hiding them until the checkout page. Tadelis noted that In June of 2019, the Canadian Competition Bureau fined Ticketmaster $4 millionplus another $500,000 for the governments investigation costsfor the ticket sellers practice of using back-end fees that mislead consumers, according to Canadian consumer protection law. Not looking for Taylor Swift? * Confirm your ticket transfer. Ability to get tickets without visiting box offices in person. Monday - Friday, 10:00 a.m. - 4:00 p.m. Buy and sell your Taylor Swift tickets today. We want to hear from you. You would transfer the tickets from your Ticketmaster account to the buyers email address. Doing so will bring you to the primary seller's page. Taylor Swift fans are not having a "Love Story" with Ticketmaster and may fall victim to scams if they're not careful when looking for affordable concert tickets. That lawsuit, originally filed in 2003 by angry Wilco and Bruce Springsteen fans, paid out anybody who had bought tickets on the Ticketmaster website between October 21, 1999 and February 27, 2013. seven seven = .hide-if-no-js { Enter the information for your event - including the date, time and venue - then click "Search." 4. Both TicketMaster and StubHub have proprietary applications. In the corresponding legal document, Live Nation also took the opportunity to emphasize an appellate court ruling from last month, issued as part of a different class-action complaint, in which a three-judge panel foundthat Ticketmasters terms of service (ToS) do in fact compel arbitration. Ticketmaster seems to be indicating the tickets are non-transferrable. Prior to the fall of 2015, when the experiment began, StubHub had displayed all-inclusive prices when a user first arrived on the site looking for tickets. Having all-in pricing on some platforms and not others is too confusing; it needs to be consistent across the marketplace, Consumer Reports Anna Laitin argued. Hello Im also facing a similar issue, the event is in the next three days and I sent you a private message with the details. Compared to Ticketmaster, which rarely offers promotions and deals on tickets, StubHub here helps you buy tickets at cheaper prices if you are eligible for the deals and offers. display: none !important; On Tuesday, the FTC hosted a day-long workshop about the ticketing industry, with a one-hour panel about The Adequacy of Ticket Price and Fee Disclosures. This may not sound like particularly thrilling content to you, but thats because you didnt watch it. Resold tickets are priced by the individual seller. So, which of the two is trustworthy? Season Ticket Memberships. It has tickets to book online like theatre, family events, sports, concerts, and other events. Tickets for concerts and sporting events. StubHub: $245 - $542. Last April, the New York Times reported on complaints from venues that alleged Live Nation had threatened them for selling tickets through Ticketmasters largest competitor AEG. In most cases, the venue has put a delivery delay in place so that the tickets will not be available for transfer until the week of the event. You can also contribute via. Essentially every person on the panel agreed, appearing to politely beg the FTC to regulate them so that people would like them again. There is no reason to expect new visitors to a site to have correct beliefs about fees, and once they have their sights on an item, letting go of it becomes hardas scores of studies in behavioral economics have shown, Tadelis said. This is not a heartwarming success story. No. Although the platform or legally, the main reason for buying from StubHub is to buy the tickets at lower rates. As this price comparison shows, both services have a wide variety of seats available and are usually . A Division of NBCUniversal. Will you support Voxs explanatory journalism? Re: Ticketmaster wont let me transfer tickets. When you sell tickets through the service, there aren't any fees for listing. Please help! Amid all the hubbub and craze for tickets desperate fans may be excited to come across what seems like a good deal. In case you are the seller of the original ticket, itll add a service fee which is also known as the convenience charge to the total face value of the ticket. Not every event will include a delivery fee. He noted that some governments have considered regulating this behavior to increase transparencyCanada, for example, has banned the use of drip pricing for ticket sales. You can buy tickets online over the website,. Since the audience on the website is millions, there are truly rare chances the tickets you put on sale will not be sold. Remember, the receiver's email address must be different to the sender's email address. Financial contributions from our readers are a critical part of supporting our resource-intensive work and help us keep our journalism free for all. This is my first time selling on Stubhub. In addition to having all the search categories of Stubhub, the search function also lets you seek events by entertainment genre. While everyone seems to understand that the fees are both 1) very high and 2) seemingly nonsensical, it is less clear why theyve been allowed to get this way and whether theres any chance at all that they might change. Fans can also do a Google search for consumer reviews of the seller in question, which may give an indication as to whether others have suffered a scam. The exact amount of this fee varies by the event, but it can often be a significant charge when compared to the base price. 1. And Ticketmaster is regularly referred to as one of the most-hated companies in America its the largest online ticket seller by far and has been under monopoly scrutiny since its 2010 merger with Live Nation, the countrys largest promotion and venue company. [deleted] 4 yr. ago Sometimes shows are not eligible for transfer until closer to the event date so you need to find that out from Ticketmaster or maybe the venue. StubHub will show you a list of available tickets along with the section, row, seat number and price. "Stubhub is saying they cannot refund buyers because sellers . Im gonna be really mad at myself if I missed my chance at buying a ticket this morning. Select the tickets you'd like to sell and click "Sell." 5. Privacy Policy. You will enter your community username and new password and done! University of California, Berkeley, Read the latest campus information on coronavirus (COVID-19) here , Berkeley M.E.T. However, each of the services comes with its own distinct advantages. On the landing page, you will witness a big white box through which you can start searching for events directly. 01-11-2021 06:36 AM 1 Reply I think weve already covered that.. There are exceptions for US Open matches and MLB games. Don't show them on your phone. Does anyone know of another way to get ahold of their support? The extra fee increases Ticketmaster's profits. The number of fees applicable in Ticketmaster varies depending on the event, pricing, and where the ticket is being purchased from. But they typically feel reasonable: Movie tickets purchased through Fandango or through individual theater sites typically have an added convenience fee of $1.50 to $2.50, which appear legitimately used for upkeep of the system. Once you get a buyer, you can ship the ticket on cue and receive the payment within a short while. The delivery fees are determined by the venues. In total, Live Nation and Ticketmaster say that Sterioff assented to these terms more than a dozen times. Earlier this week, StubHub took aim at the aforesaid ticketing-reform proposal from Live Nation, which unveiled its Q4 2022 earnings about a week ago and continues to battle a lawsuit over Drakeo the Rulers backstage murder. The guide from the brand will help you list your ticket on the website. Previously, it was known as the largest secondary ticket marketplace in America. "This is the ultimate dream and nightmare at the same time," Farwell added, referring to the strong demand for live events after the pandemic-era lull. Try pm'ing a mod at stubhub.community to hopefully get a faster response. By clicking on "Pricing Details," you can see a full breakdown of ticket costs and different fees. Choose from the events list or search for the event through the search bar you wish to attend. The charges are typically to help vendors invest in and operate in their venues. All Rights Reserved. Tickets for sporting events, concerts, and theater productions. The findings raise questions for whether consumers have a right to full price disclosure up front. There is a 15 percent charge that remains consistent regardless of your ticket price. Use of this website signifies your agreement to our, / The event is today and I still dont have my tickets. A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called "drip pricing"whereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. You would transfer the tickets from your Ticketmaster account to the buyer's email address. Websites that incorporate hidden fees that are only revealed at checkout are making more money than they would if they chose to honestly display all fees upfront, Tadelis said. and our Today, both ticket brokers serve as primary ticket resellers and dealers for those who want to buy sporting event and concert tickets without visiting a box office. AMC has its own ticketing app, and a Facebook integration, but it still has to pay to process those transactions. Sign up for the The prices and their ranges will depend on every event you have chosen. Support our mission, and make a gift today. (I tested this out by pretending to buy a ticket to the Nationals Wednesday concert in Brooklyn, New York, which was advertised at $66.50, but came out to $83.88 after a $14.88 service fee and a $2.50 fulfillment fee.). Donald Bosseau, a man from California who had been organizing an outing with his church group of 27 people, said he was shocked by a 17 percent fee added to the cost of each ticket, and had to waste his time going around to everyone and asking if they were okay with the higher price. It allows you to become the original seller or the reseller by following a few easy steps and rules. Stocksy. Please enter a valid email and try again. on tickets issued to original buyers. why does ticketmaster pay you after the event why does ticketmaster pay you after the event Posted at 01:41h in to avoid accidents, a defensive driver should by These are asking prices, not necessarily what fans are paying to score a seat. Ticket fees are high but not entirely arbitrary. The prices of tickets fluctuate and you can be charged a lot higher than the actual face value of the ticket. If none of these work, you might have to pay the Stubhub penalty for your inability to deliver the tickets. Ability to view venue map. And the events whose tickets can be ordered will be marked on the calendar of the website. The prices are set by the event organizers and original sellers, and the website does not allow negotiations. People end up making purchases that in hindsight they would not have made., People end up making purchases that in hindsight they would not have made. They also saw that sellers were more likely to set ticket prices at round numberswhich have been shown to be more appealing to consumerswhen they knew that buyers wouldnt see the taxes and fees until the last stage of purchase. Did you find it helpful? We are changing the way you register and sign-in to the StubHub Community. One among them could be that Ticketmaster has a better and stronger return policy than StubHub. My tickets wont transfer and I have the right email (checked for spelling etc) I just get a there was. [2022], Gametime vs StubHub: Which Is Better For You? Financial Times ranks Haas FTMBA #4 in U.S. New approach puts brain scans on the witness stand in trademark disputes, How Woodrow Wilsons racist policies eroded the Black civil service, Haas MBA student featured on new season of hit Netflix dating show Love is Blind, Do multinational corporations exploit foreign workers? You can now buy a fraction of a house. Full refunds from participating venues within 72 hours of ticket purchase. I've taken a look at how both Ticketmaster and Stubhub operate to give you a better idea of what to expect from each. For most participating venues, you can get a full refund on your tickets if you request it within 72 hours. Taylor Swift tickets for the upcoming concert tour are on sale at StubHub. The prices and their ranges will depend on every event you have chosen. The hidden-fee buyers were much more likely to click on tickets on the initial website landing pagetheir click rate was about 19% higher than those who saw the full price. Please consider making a one-time contribution to Vox today. You can use the price filtering tool to find the best seats for your budget by looking at venue maps. Reader support helps us keep our explainers free for all. [2022], TickPick vs StubHub: Which Is Better For You? Yes Close to 7,000 people wrote to the Federal Trade Commission (FTC) during an open-comment period about online ticket sales at the end of last year. Ostheimer said no, sorry, he would be using the preselected question cards. Websites that incorporate hidden fees that are only revealed at checkout are making more money than they would if they chose to honestly display all fees upfront. If you're in a hurry trying to get your tickets which of course you're going to be because of the demand it's really easy to make a quick mistake. I thought someone was filtering these questions, Im sorry, he said, slightly glaring off-stage. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. [2022], Ticketmaster vs Seatgeek: Which Is Right For You? A place to discuss and share all matters concerning singer, Lana Del Rey. They'd inadvertently bought fake tickets. There was a $19.50 delivery fee to cover expenses of mailing a ticket; a $4 facility charge set by the venue; a $4.25 order processing fee shared between the ticket seller, Ticketmaster, and the client, Live Nation, which happens to be Ticketmasters parent company; and a service fee, which was the largest, at $23. The question for consumers becomes how to know whether they're making an error before buying. Let them know how you would like to get paid. Compare the prices of the tickets and put a lower sum to get your ticket sold easily. The prices can also vary for different locations, for different states, different days, and different timings. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. The New York Yankees are dumping Ticketmaster for StubHub as its ticket resale partner, in a six-and-a-half-year, $100 million deal that begins on July 15. However, waiting for the price to go lower can also get you zero tickets, so look out for that. You can enter the barcode of the ticket for them to get a hold of the important details. The search function is one of the best in the industry, including venue map viewing and advanced filtering. It hasnt even been five years since Ticketmaster settled a class action lawsuit requiring it to pay out $400 million to more than 50 million ticket buyers who were charged unexplained order processing fees and UPS delivery fees that werent actually spent on anything in particular. Why are tickets available on Stubhub but not Ticketmaster? Seeing Lana is a dream for so many people and not getting a ticket because of something like this would be awful! If there are tickets you can afford, buy . The prices of tickets available on this platform differ from the actual face value of the ticket. I thought it might be helpful to point out the difference between Ticketmaster and Stub Hub, as this seems to be a . Something went wrong. }, + nine = sixteen .hide-if-no-js { Nearly every ticket will have a convenience fee added for doing business through this service. "Did you know that there's a tunnel under Ocean Blvd" out March 24th, 2023! StubHub acts as a secondary market most of the time. As reporter David Dayen noted for the New Republic last year, nearly half of Live Nations revenue comes from fees that are handled by its own subsidiary. What if the buyer doesn't have an account? The additional costs dont show up on StubHubs website until after youve input personal information (name, email, phone number), and then appear in small print at the bottom of the window asking for your payment information. Professor of Economics, Business and Public Policy, Economic Analysis and Policy, Haas School of Business There is no way to get in touch with Ticketmaster directly. Why can't I sell my tickets through my Ticketmaster account? They found that the ticket sellers began listing more higher-quality tickets located closer to the event stages, consistent with buyers purchasing more expensive tickets. The deluge temporarily crashed Ticketmaster's site Tuesday and fueled hours-long wait times to buy tickets. In most cases, the venue has put a delivery delay in place so that the tickets will not be available for transfer until the week of the event. This setup allowed Tadelis and his colleagues to compare the choices made by the two groups, such as purchases and clicks towards checkout. After clicking on every continue option, itll search for the best available tickets according to your criteria. Vivid: $271 - $515. Ticketmaster should be able to confirm this for you. They use bots and whatnot which is so annoying. Order processing fees are another type of convenience fee. Cookie Notice You can transfer as many tickets as you like. Id guess brokers who have confidence theyll get tickets. We accept credit card, Apple Pay, and Plain and simple, wrote TJ Platt from Arizona. There's a surefire way when buying online, experts said: First, navigate to an artist's or event venue's website and click through from there for tickets. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. Swifties, as the artist's diehard fans are known, flooded the internet this week to buy pre-sale tickets for "Eras.". [2022], SeatGeek vs Vivid Seats: Which Is Right For You?

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why are tickets available on stubhub but not ticketmaster