field office Share. We prefer you use our Hotline Allegation Form, which allows you to report allegations in detail and to include relevant documents and other evidence. Subsequently, through a contract with the National Academy of Public Administration (NAPA), DHS OIG implemented a strategic planning process outlined by NAPA to produce its FY 2022-2026 strategic plan, issued in July 2021. > Agencies Visitwww.okdhslive.orgto apply for or receive information about assistance including Energy Assistance,Supplemental Nutrition Assistance Program (Food Stamps), and Temporary Assistance for Needy Families. Atlanta, GA 30303 In June 2021, we reported that DHS OIG had a July 2019 directive about strategic planning, however DHS OIG had not been implementing the directive to develop strategic plans or other organizational performance management processes. During fiscal years 2012 and 2013, the Department of Homeland Security's (DHS) Office of Inspector General (OIG) issued 361 audit and inspection reports that collectively cover key components, management challenges identified by the OIG, and relevant high-risk areas identified by GAO. The Inspector General has appointed an executive sponsor to lead implementation of each of our recommendations. Information on how to send mail to the Department of Homeland Security. (646) 428-3860 An official website of the United States government. They demonstrated how the dashboard can be used to assess performance against DHS OIG's performance measure for the percentage of completed audits, inspections, and evaluations that adhere to established or agreed-upon time frames (a measure in DHS OIG's FY 2022 and FY 2023 annual performance plans). Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. We can help at (405) 522-5050. DHS OIG agreed with this recommendation. Gary Whitman, Acting Regional Inspector General for Audit OIG Hotline: (844) 694-2347 Fax: (404) 463-5496 inspectorgeneralhotline@dhs.ga.gov Office of Inspector General page Visit: 2 Peachtree Street, N.W. In September 2022, officials said they expect to complete work on a workforce plan by December 2022. Call 1-866-DHS-2-ICE to report suspicious activity Report Crime. HHS Region 2 - New York directly serves state and local organizations in New Jersey, New York, Puerto Rico, and the Virgin Islands. Office of Inspector General . Notably, some actions to fully establish these offices remain in process more than a year later. Fax: (703) 413-1833, Phone: (703) 413-1865 Immediate Office The Office of Investigations contact information for each of its Offices can be found below: 1301 Constitution Ave. NW WJC West, Room 3428 Washington, DC 20004 (202) 566-0819 (office) Headquarters Operations Directorate. Officials demonstrated the dashboard's capabilities-such as visualizing comparisons of current project timelines against standardized goals based on project type (e.g., audit, inspection/evaluation). Field Office Location. Christopher Wilson, Assistant Regional Inspector General for Audit No. Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island, Vermont, Virginia, Washington, D.C., and West Virginia. Field Office Location. Check-In Office. Share sensitive information only on official, secure websites. View the map that shows the 10 regional office locations. Fax. Students in Energy Efficiency-Related Field Resources for Weatherization Operators . Toll Free Call Center: 1-877-696-6775, Content created by Assistant Secretary for Public Affairs (ASPA), U.S. Department of Health & Human Services, has sub items, about HHS Family of Agencies, Advisory Committees, Task Forces & Initiatives, has sub items, about Budget & Performance, FY 2023 Annual Performance Plan and Report, FY 2022 Annual Performance Plan and Report, FY 2021 Annual Performance Plan and Report, has sub items, about Strategic Plan FY 2022 - 2026, Strategic Goal 1: Protect and Strengthen Equitable Access to High Quality and Affordable Healthcare, Strategic Goal 2: Safeguard and Improve National and Global Health Conditions and Outcomes, Strategic Goal 3: Strengthen Social Well-Being, Equity, and Economic Resilience, Strategic Goal 4: Restore Trust and Accelerate Advancements in Science and Research for All, Strategic Goal 5: Advance Strategic Management to Build Trust, Transparency, and Accountability. 200 Independence Avenue, S.W. Share sensitive information only on official, secure websites. The time it takes to complete reports increased over the 4 fiscal years we assessed. Additionally, in response to our Recommendation 15, DHS OIG officials said they are developing a policy that would establish the organization-wide quality control and assurance program. A .gov website belongs to an official government organization in the United States. Region covers Connecticut, Delaware, Maine. In January 2022, OIG officials said they were developing documentation to institutionalize the process for future work plans. The toll-free numbers to call are 1 (800) 323-8603, and TTY 1 (844) 889-4357. The Department of Homeland Security Office of Inspector General was established along with the Department of Homeland Security itself in 2002 by the Homeland Security Act.Its website describes its mission as "supervis[ing] independent audits, investigations, and inspections of the programs and operations of DHS, and recommends ways for DHS to carry out its responsibilities in the most . Receive the latest updates from the Secretary, Blogs, and News Releases. An official website of the United States government. GAO reviewed DHS OIG management and operations from fiscal year 2015 through fiscal year 2020. Select your region below for information on your Regional Office andRegional Director. Region covers Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington State, Wyoming, American Samoa, Guam, and Northern Mariana Islands. DHS OIG is currently seeking two Information Technology Specialists (GS-13) to serve in the Digital Forensics and Analysis Unit of the Office of Investigations. Providence, RI 02903. Chicago, IL 60604 About Us . The OIG focuses our oversight on DHS core mission areas: Whistleblower Retaliation Reports of Investigation, Reasonable Accommodations Request Intake Form. Call 1-866-DHS-2-ICE to report suspicious activity Report Crime. : DHS OIG agreed with this recommendation. Dallas, TX 75201 OA - Boston 408 Atlantic Avenue Room 330 JFW Federal Building Boston, MA 02110 (617) 223-8640 Office of Inspector General/MAIL STOP 0305 Field Office Location. 501 I Street, Suite 9-200 Fax: (312) 886-0513, Phone: (303) 864-2000 The Department of Homeland Security's (DHS) Office of Inspector General has faced work quality concerns, high leadership turnover, and more. 245 Murray Lane SW We will continue to monitor DHS OIG's efforts to address this recommendation. No. In September 2021, DHS OIG provided us with updated guidance documents that address professional standards and compliance statements. This report addresses the extent to which DHS OIG adheres to professional standards and key practices in its management and operations, among other objectives. EMAIL: dhs-oig.officepublicaffairs@oig.dhs.gov. In addition to routine management, DHS OIG uses the data from the dashboard to assess OIG's performance against an annual performance measure for project timeliness. Fax: Fax: (818) 863-1919, Phone: (954) 496-8178 (Recommendation 19), The Inspector General should develop and implement a consistent process for DHS OIG program offices to coordinate with DHS to receive and respond to technical and management comments about Office of Audit and Office of Special Reviews and Evaluations work. > About (Recommendation 7), The Inspector General should develop and implement an updated performance management policy. We are in the process of requesting documentation of how the agency's priorities inform these steps, such as how these priorities inform the shape distribution of the organization, particularly within divisions or other subject areas that align with the identified priorities. We will continue to monitor DHS OIG's efforts to address this recommendation. Washington, DC 20528-0305, Whistleblower Retaliation Reports of Investigation, DHS-OIG.OfficeofLegislativeAffairs@oig.dhs.gov, Reasonable Accommodations Request Intake Form. Having a current performance management policy will better position DHS OIG to maintain a workforce that collectively possesses the core competencies needed to accomplish its mission. (404) 974-9417 Including these compliance statements in OIG reports will help ensure that the audience for DHS OIG's reports-including Congress, DHS, and the public-understand how the work was conducted. Children and Youth Fax: (415) 503-1417, Phone: (703) 413-1835 Fax: (202) 616-9881, Phone: (202) 616-4550 500 12th St SW . In April 2021, the Inspector General announced several organizational changes to reorganize existing functions into two new offices-the Office of Integrity and the Office of Innovation. Official websites use .gov A lock ( LockA locked padlock ) or https:// means youve safely connected to the .gov website. Department of Homeland Security Office of Inspector General Strategic Plan 2022 2026, Semiannual Report to the Congress April 1, 2022 - September 30, 2022, Testimony of Inspector General, Dr. Joseph V. Cuffari Before the Permanent Subcommittee on Investigations, Committee on Senate Homeland Security and Governmental Affairs United States Senate Medical Mistreatment of Women in ICE Detention, OIG-23-18 - Violations of ICE Detention Standards at Richwood Correctional Center in Monroe, Louisiana. Fax: (202) 616-0271, Phone: (703) 413-1801 245 Murray Lane SW Additionally, in February 2022, DHS OIG provided us with the checklist that internal quality control reviewers use to ensure draft reports contain a professional standards compliance statement. HHS Region 10 - Seattle directly serves state and local organizations in Alaska, Idaho, Oregon, and Washington. DHS OIG plays a critical role in overseeing DHS, which encompasses multiple components and programs and has tens of billions of dollars in annual budgetary resources. Field Office Location. DHS OIG agreed with this recommendation. We employ more than 1,750 dedicated professionals comprised of auditors, investigators, evaluators, and support personnel. NOTE: If you choose to file a complaint via the mail and include documents supporting your allegation, do not send original documents, as they will not be returned. An official website of the United States government. > Regional Offices. A .gov website belongs to an official government organization in the United States. Official websites use .gov (Recommendation 12), The Inspector General should develop and implement a process to ensure that all DHS OIG reports include a compliance statement that identifies the appropriate professional standards to which the work in that report adhered. Sacramento Regional Office (California) Both the Department of Homeland Security (DHS) Act and this Office of Inspector General (OIG) were established by Congress in 2002. In response, DHS OIG developed a dashboard tool to assist offices in using Project Tracking System data to monitor project milestones. About DHS Contact Us DHS Mailing Address DHS Mailing Address Information on how to send mail to the Department of Homeland Security. DHS OIG agreed with this recommendation. If you need to reschedule your appointment, call the USCIS Contact Center at 800-375-5283 (TTY 800-767-1833). Report financial crime by contacting a U.S. Secret Service Field Office. In July 2021, DHS OIG issued its FY 2022-2026 strategic plan. They noted that this Risk Register is undergoing leadership review. 2400 N Lincoln Boulevard Office of Counsel (OC) Suite 400 875 15th Street, N.W. GAO was asked to review DHS OIG's management and operations. > HHS Regional Offices. Fax: (202) 616-2051, Phone: (202) 616-4760 Menu; Search; En Espaol; Contact; You can also contact one of our investigative regional or field offices during regular business hours. A lock or https:// means youve safely connected to the .gov website. The OIG operates a hotline where DHS employees and others can report fraud, waste, abuse and mismanagement, or other criminal or noncriminal misconduct. . Kansas City, MO 64106 Official websites use .gov Please indicate in this section if you have filed your complaint with any other office, to include other Inspector General offices, and your Congressperson. (Recommendation 8), The Inspector General should develop and implement a process to provide regular training and support for staff and supervisors so that they can consistently apply the organization's performance management policy, once DHS OIG develops and implements an updated performance management policy. For more information, see our USCIS Visitor . ICE Field Offices Adelanto - OPLA Office of the Principal Legal Advisor, Los Angeles (Adelanto) 10250 Rancho Road Adelanto, CA 92301 (760) 561-6460 Annandale - OPLA Office of the Principal Legal Advisor, Washington, D.C. (Annandale) 7619 Little River Turnpike Suite 900 Annandale, VA 22003 (703) 962-2800 Mailing Address: I am submitting this . DHS OIG officials offered training to all managers on year-end performance management in September 2021 and October 2022. Region 1 HHS Region 1 - Boston directly serves state and local organizations in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. In July 2021, DHS OIG issued its FY 2022-2026 strategic plan. Fax: (713) 718-4706, Phone: (818) 863-1901 An official website of the United States government. Need help applying for benefits online? (Recommendation 20), As the Inspector General takes steps to implement recommendations in this reportand in doing so, transform the organization's management and operationsthe Inspector General should follow key organizational transformation practices. We will continue to monitor and will assess implementation, including DHS's perspective on the standardization of the process. DHS OIG senior leaders acknowledge that various challenges have contributed to these weaknesses, and have taken steps to begin to address some of them, as follows: These and additional weaknesses GAO identified are of particular concern given that OIGs need to maintain high standards of professionalism and integrity in light of their mission, according to quality standards for federal OIGs. An official website of the United States government. DHS OIG agreed with this recommendation. HHS Region 1 - Boston directly serves state and local organizations in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. coordinates with the Department of Justice and other law enforcement authorities to leverage resources and fraud-fighting efforts; provides protective services to the HHS Secretary and participates in public safety and security management activities; and. We will continue to monitor DHS OIG's efforts to address both of these recommendations and, in particular, how risk assessment informs DHS OIG's annual work planning process. Share sensitive information only on official, secure websites. DHS OIG has prepared annual work plans for Fiscal Years 2022 and 2023. HHS Region 8 - Denver directly serves state and local organizations in Colorado, Montana, North Dakota, South Dakota, Utah, and Wyoming. However, we noted in our report that the performance management sessions did not appear to be recurring trainings and, according to one DHS OIG senior leader, the organization had not determined how frequently those trainings would be delivered. Office of Inspector General. 794.7788 401 W. Peachtree Street N.W. A President-appointed Regional Director leads each office. Vacant , Assistant Regional Inspector General for Audit, Chicago Regional Office (Illinois) Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. The Department of Homeland Security's (DHS) Office of Inspector General has faced work quality concerns, high leadership turnover, and more. (LockA locked padlock) Courthouse & Federal Bldg.915 Lafayette Blvd.Room 322Bridgeport, CT 06604 . Vacant, Regional Inspector General for Audit Available locations for. (Recommendation 15), The Inspector General should develop and implement a process to ensure that DHS OIG's internal quality assurance reviews are comprehensive and that these reviews regularly assess Office of Audits and Office of Special Reviews and Evaluations work that is conducted according to each of (1) audit; (2) inspection and evaluation; and (3) other standards or authorities. I served on deployments for the Emergency Support Function Team, which provided relief during natural disasters and other needs of the country. A .gov website belongs to an official government organization in the United States. Office of Rehabilitation Services. Eastern Region 245 Murray Lane SW Washington, DC 20528-0305, Report Corruption, Fraud, Waste,Abuse, Mismanagement Or Misconduct, DHS Office of Inspector General/MAIL STOP 0305 DHS OIG agreed with this recommendation. (Recommendation 9), The Inspector General should evaluate the structure of the organization and clearly define the responsibilities of each division and program office to ensure they are aligned with the OIG's strategic objectives and priorities, once DHS OIG establishes them in its strategic plan. This office is critical for ensuring independent and objective oversight of DHS. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. Secure .gov websites use HTTPS DHS OIG agreed with this recommendation. (LockA locked padlock) In September 2021, DHS OIG finalized its FY 2022 annual performance plan, and officials subsequently aligned senior executive performance goals with these plans. One such policy relates to the responsibilities and authorities of the Office of Integrity, established in April 2021. (Recommendation 10), The Inspector General should implement a process to identify, analyze, and determine the appropriate response to risksthat is, the internal and external risks to achieving the organization's goals and objectivesonce DHS OIG establishes them in its strategic plan. 32 Old Slip, 26th Floor Fax: Fax: (954) 496-8436, Phone: (609) 989-2698 EMAIL: DHS-OIG.OfficeofLegislativeAffairs@oig.dhs.gov, DHS Office of Inspector General/MAIL STOP0305 Please direct all media and/or general information inquiries to OPA. We will continue to monitor actions to fully establish the offices created in April 2021 and DHS OIG's actions to evaluate the organizational structure in response to Recommendation 10. Email: foia@oig.hhs.gov Confirmation Number: (202) 619-2541 Press Contact Office of Inspector General Office of Communications U.S. Department of Health & Human Services Room 5541 Cohen Building 330 Independence Avenue, SW Washington, DC 20201 Phone: (202) 619-0088 Email: media@oig.hhs.gov Advisory Opinions See how the Department of Homeland Security and all of its component agencies are organized by exploring the Organizational Chart. Find an Office Assistance Self-Sufficiency offices help with food benefits (SNAP), cash for families (TANF), child care assistance (ERDC), refugee services and domestic violence. Media inquiries and department press contacts. (214) 661-9530 Provide feedback and make complaints involving DHS employees, programs, components and other types of grievances. The Office of Innovation is considering and incorporating other offices' comments, and will subsequently provide the policy for leadership review. In October 2021, DHS OIG officials said that the National Academy of Public Administration (NAPA) will provide support and guidance in the development of a workforce plan for DHS OIG. About Us . This guidance should describe how DHS OIG ensures that such work adheres to federal OIG standards of independence, due professional care, and quality assurance. . We will continue to monitor DHS OIG's efforts to address this recommendation. In September 2022, DHS OIG officials said they had developed a draft Risk Register focused on internal and external risks, including those we identified in our report. The toll-free numbers to call are 1 (800) 323-8603, and TTY 1 (844) 889-4357. New York, NY 10005 Additionally, according to DHS OIG, the Office of Innovation has drafted a directive and manual for the process and framework for developing, reviewing, approving, and managing its organizational policies. Fax: (817) 385-2080, Phone: (303) 335-4201 Illinois, Indiana, Michigan, Minnesota, Ohio, and Wisconsin Region 6 - Dallas Arkansas, Louisiana, New Mexico, Oklahoma, and Texas Region 7 - Kansas City Iowa, Kansas, Missouri, and Nebraska Region 8 - Denver Colorado, Montana, North Dakota, South Dakota, Utah, and Wyoming Region 9 - San Francisco This office is critical for ensuring independent and objective oversight of DHS. Client Services Hotline (for inquiries for DHHR programs) 1-800-642-8589 dhhrbcfcs@wv.gov. Each Regional Office is led by a President-appointedRegional Director. or https:// means youve safely connected to the .gov website. Fax: (703) 413-1833, Phone: (404) 588-3870 In October 2021, DHS OIG officials said that they plan to address our recommendation regarding a workforce plan (Recommendation 5) prior to developing a succession plan. To see your OKDHS case information plus Child Support and Foster Parenting, you can visitwww.okbenefits.org. We will continue to monitor DHS OIG's efforts to address this recommendation. In October 2021, officials provided a copy of the fiscal year 2022 annual performance plan, which includes steps related to the organizational transformation. These actions address the intent of our recommendation. International Immigration Offices China - Beijing Field Office China - Guangzhou Field Office El Salvador - San Salvador Field Office Guatemala - Guatemala City Field Office India - New Delhi Field Office Kenya - Nairobi Field Office Mexico - Mexico City Field Office Last Reviewed/Updated: 05/04/2022 Was this page helpful? Operations Support Division 1301 Constitution Ave. NW WJC West, Room B410 Washington, DC 20004 (202) 566 . DHS OIG agreed with this recommendation. In addition to its headquarters in Washington, D.C., the OIG operates audit and investigative regional and field offices across the country. The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. We will continue to monitor DHS OIG's efforts to address this recommendation. Toll Free Call Center: 1-877-696-6775, Content created by Office of Intergovernmental and External Affairs (IEA), U.S. Department of Health & Human Services, Office of Intergovernmental and External Affairs (IEA), has sub items, about The Partnership Center, Commonwealth of the Northern Mariana Islands. OIG's Role He provides executive level leadership to headquarters and the field, including three regions, 20 LE/FAMS field offices, the Visible Intermodal Prevention and Response Program, and senior-level training staff detailed to the TSA Academy, the LE/FAMS . Michele Weaver-Dugan, Regional Inspector General for Audit Fax: (404) 588-3871, Phone: (617) 748-3218 For more information about the offices and agencies that make up DHS, or to find out about the Department's leadership, click on the links below. We will continue to monitor DHS OIG's efforts to address this recommendation. These organizational changes followed some of the key practices for organizational transformation, but did not follow other key practices. In December 2022, DHS OIG officials told us that they plan to replace the July 2019 strategic planning directive. DHS OIG agreed with our recommendation. The Wannamaker Building U.S. Department of Commerce Office of Inspector General 1401 Constitution Avenue N.W. Our work on the management and operations of this office identified long-standing management weaknesses, including: DHS Mailing Address Media Contacts Media inquiries and department press contacts. 4141 N. Sam Houston Parkway East #300 Houston, TX 77032 United States. Citizenship And Immigration Services Ombudsman, State Homeland Security and Emergency Services, This page was not helpful because the content. Field Office Phone Number; ATLANTA FIELD OFFICE: 404-331-6111: BALTIMORE FIELD OFFICE: 443-263-1000: BIRMINGHAM FIELD OFFICE: 205-731-1144: BOSTON FIELD OFFICE: 617-565-5640: BUFFALO FIELD OFFICE: 716-551-4401: CHARLOTTE FIELD OFFICE: 704-442-8370: CHICAGO FIELD OFFICE . Department of Homeland Security 40 Fountain Street. In June 2022, the Office of Innovation provided this catalog to responsible DHS OIG offices for review and comment to identify whether each policy should be archived, updated, or combined with another existing policy document. DHS OIG concurred with each of GAO's 21 recommendations. Share on . We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time. Selina Boyd , Regional Inspector General for Audit A lock Looking for U.S. government information and services? The directive includes reviewer roles, responsibilities and time frames for draft and final products (reports and management alerts). The other policy would establish the DHS OIG quality control and assurance program. Contact Office of Inspector General Report Fraud: Reports of fraud waste and abuse in all DHS programs. (Recommendation 21), DHS Office of Inspector General: Actions Needed to Address Long-Standing Management Weaknesses. To make suggestions for audits, please contact us via one of the following methods: Suggestion Methods. OIG is headquartered in Washington, DC, and has three regional offices. These cooperative relationships ensure that our individual efforts are not in conflict and are properly coordinated. U.S. Department of Health & Human Services By conducting work under these established standards, DHS OIG can ensure that its work adheres to federal OIG standards of independence, due professional care, and quality assurance. Western Region Email. 1010 Walnut Street, Suite 410 We will continue to monitor DHS OIG's efforts to align routine performance management training with this updated policy. Office of Inspector General - U.S. Department of Labor OFFICE OF INSPECTOR GENERAL Report waste, fraud, and abuse to the OIG Contact OIG Hotline 202.693.6999 800.347.3756 Fax: 202.693.7020 www.oig.dol.gov OIG Testimony Before House Committee on Ways and Means OIG Investigations Newsletter XLIII October 1, 2022 - November 30, 2022 See All Field Offices. Lisa Robinson, Assistant Regional Inspector General for Audit, New York City Regional Office (New York) The DoD OIG is headquartered in Alexandria, Virginia, and has more than 50 field offices located in the United States, Germany, Southwest Asia, and South Korea. The Office of Intergovernmental and External Affairs hosts ten Regional Offices that directly serve state and local organizations.

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