The service was well staffed and staff turnover was low. The quality improvement programmes running on the wards in London and starting in Luton and Bedfordshire had led to quantifiable improvements in the patient experience and had improved patient and staff engagement with the service. We found that the trust had addressed all the areas where improvements were recommended at the previous well led review. Through partnership with social care, the voluntary sector and most critically co-production with those with lived experience, the experience of mental health care for thousands of adult service users and hundreds of staff within the ICS will be greatly enhanced. Prior to his arrival in East London, Bailey lived in southern California where he attained a bachelors degree in clinical psychology and masters degree in social work. Staff demonstrated a very detailed understanding of individual patients needs. This could include anonymous information of how you got to the site, the pages you visit and how long you spend on each page. there are some services which we cant rate, while some might be under appeal from the provider. Day is a qualified organizational consultant having been awarded a Masters in organisational consultation Psychoanalytic Perspectives, in 2010. Sign in to save Clinical Developmental Pharmacist at East London NHS Foundation Trust. Staff promoted the privacy and dignity of patients. The strategy on a page was clear and accessible. NE3 3XT, Copyright 2017-2023 Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust. Staff did not record the fact that they had read patients their rights in a timely manner after admission or detention under the Mental Health Act nor that risk assessments had been updated before section 17 leave was granted. Proud member of the Disability Confident employer scheme. Patients reported that their care and treatment needs were being met. There were regular learning events in teams. We use cookies to improve your browsing experience on our site, show personalized content and targeted ads, analyze site traffic. London, It monitors and inspects services, to make sure they are safe, effective and provide high-quality care. Assistant Store Manager - Lee Premium Outlets, Travel Nursing - Telemetry RN - $2,624/week - $2,787/week, Coordinator of Recreation and Wellness Services, IT-Koordinatorinnen / IT-Koordinatoren bzw. Teams were conscious of the trends amongst the young people they worked with and endeavoured to respond to these in a timely manner. 12 Kenworthy Road Despite considerable pressure, patients had access to beds when they needed them. There were clear and robust governance processes in place. The services were making very limited use of outcome measures as a way of evaluating the progress being made by patients. Staff told us that they were proud to work for the trust and that they felt supported and had opportunities for further self-development. Any other browser may experience partial or no support. This includes depositing mobile phones, cameras, etc. Service changes and improvements took place as a result of these governance processes. The trust provides the following mental health services, which we did not inspect this time: The trust also provides the following community health services, which we did not inspect at this time: The trust also provides GP services, which we did not inspect at this time. There was good understanding of the different cultural needs and backgrounds of clients. Good A team who work in partnership with the In-reach lead nurse to prevent unnecessary admission to hospital. We no longer support Internet Explorer 11. The degree of support is very high. He has a strong commitment to winning hearts and minds seeing that as a way to improve patients safety. Our overall rating of services stayed the same. We use the Relational Security Explorer to help us in this. Staff were flexible and responsive to support patients to engage with their services. There was good multi-disciplinary working and inter-agency working. Community therapy assessments had taken place and the multidisciplinary team was involved in preparations for discharge. Some wards in Luton and Bedfordshire were large and above the recommended number of beds on an acute ward of 16. John Howard Centre, 12 Kenworthy Road, Hackney, London, E9 5TD Requires improvement Staff were also able to access key skills training appropriate to their role. Staff reported to us that they had confidence in their leadership, who they found responsive, and that members of the executive team were visible. The participation worker in Luton and Bedfordshire had worked with a young person to write a training package about discrimination and confidentiality. Some staff were not aware of the term duty of candour although they were able to describe how they applied this in practice. The trust also had many examples of where it was working in boroughs and neighbourhoods to meet the needs of communities. (020) 7655 4000, Provided and run by: There had been significant changes in the executive leadership team and non-executive directors, these had gone well and provided an opportunity to improve the diversity of the board and introduce people with the breadth of experience needed to support the strategic direction of the trust. Over the years, Day has worked in inpatient secure mental health services, varying from low, medium and high security. We looked at the quality of the ward environment, management of the clinic rooms, and observed how staff were caring for patients, interviewed the ward manager and/or matron on each ward, spoke with 76 staff members including nurses, clinical practice leads, a physical health lead nurse, social therapists, support workers, occupational therapists, psychologists, consultant psychiatrists, a clinical pharmacist, an assistant pharmacy technical officer, art therapist and a speech and language therapist, spoke with 10 senior members of staff including the head of forensic services, the head of nursing and associate clinical director for safety and security, the associate clinical director for therapies and recovery, the head of psychology, the lead pharmacist for forensic services, the sexual safety lead for forensic services and the drugs and alcohol lead for forensic services, interviewed 47 patients and 11 relatives of patients, reviewed 34 patient care and treatment records, attended two multi-disciplinary team meetings, three ward rounds, two community meetings, one care programme approach meeting, a service referrals and move on meeting, a patient group, a people participation working together group, a carers forum, a service wide safety huddle, observed two ward based safety huddles and visited the patient shop at the Wolfson House site, carried out a specific check of the medication management on Butterfield, Clissold, Westferry and Bow wards. Training courses and accessible information was provided for patients and carers. Borough based multidisciplinary teams include RCs, Social Workers, CPNs, Psychologists, OTs, Family Therapists, Drugs and Alcohol Practitioners, Peer Support Workers and Carer Peer Support Workers. What we do, our story and key facts about the Trust. Senior managers visited the wards and attended ward team meetings. We carried out announced inspections of the forensic inpatient or secure wards and wards for older people with mental health problems core services during this inspection. Both wards were spacious with a full range of rooms to support treatment and care. Whilst there were plans for significant developments such as a new mental health inpatient service in Luton and Bedfordshire, some of the trusts existing estate required work to ensure they provided a therapeutic environment, for example the health based place of safety in Newham. Young people also helped with staff recruitment. Holds and will use valid UK driving licence OR provides evidence of proposed alternative. Staff morale was very good. Conseiller(re) aux affaires lectroniques, Treasury Management Technical Coordinator, Salesforce Lightning -Manager - Bangalore, Travel Nursing - Cath Lab RN - $3,997/week - $4,161/week, See who East London NHS Foundation Trust has hired for this role, Newport News Shipbuilding, A Division of HII. Details of all healthcare services provided by our Trust, including contact details and conditions treated. Staff were supportive and caring of clients and families they worked with, and provided patient-centred support in both clinics and in homes. Let's make care better together. Jubilee Road If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Overall rating for this core service Good because: The treatment rooms where medication was stored were too hot. Staff supported patients with their physical health and innovative practice such as health pods in team bases were supporting this work. That also means being careful that our services are safe and secure. Borough based multidisciplinary teams include RCs, Social Workers, CPNs, Psychologists, OTs, Family Therapists, Drugs and Alcohol Practitioners, Peer Support Workers and Carer Peer Support Workers. Some individual patient care plans did not record clearly defined and measurable recovery goals for all the needs identified. Staff went the extra mile to care for patients in a holistic and person centred way. Requires improvement Morale, team working and mutual support were strong in all of the teams. Support links. Homerton There was an appropriate strategy in place for the CYP service. Staff had a good understanding of the different cultural needs and backgrounds of patients. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. This included gyms, multi-sensory rooms and other facilities such as music rooms. We also use third-party cookies that help us analyze and understand how you use this website. The systems, directorates and services had developed aligned annual plans on a page identifying their priorities and key milestones. We don't rate every type of service. . Staff reviewed patients physical healthcare, including support with blood monitoring for patients with diabetes. Medicines were stored safely and staff administered medicines as prescribed. Staff were mostly able to see patients in a timely manner and prioritised people who needed urgent support. Ravi is a consultant clinical psychologist and joined the Trust in 2002 as Head of Psychotherapy in Tower Hamlets. You can unsubscribe from these emails at any time. Staff sought patients consent to treatment and recorded this appropriately. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Some of our projects have prepared short videos, which give a small taste of what has been achieved. Sign in to save Consultant in Forensic Psychiatry [H+J] London Pathways Partnership at Central and North West London NHS Foundation Trust. We rated caring and well led as outstanding. There were some instances of ineffective communication by practitioners; particularly in situations where both practitioner and client did not speak English as a first language. Search for services, conditions & specialities, How To Become an ELFT Foundation Trust Member. Referrals increase your chances of interviewing at East London NHS Foundation Trust by 2x. Again, please use the contact details above if you do not know who to get in touch with. There was good evidence of patient and carer involvement in all aspects of their own care including the development of their care plans. Referrals increase your chances of interviewing at East London NHS Foundation Trust by 2x. There were opportunities for leadership training and career progression. Patients told us they felt safe, valued and respected. There was clear evidence of supervision taking place each month and appraisals took place once a year. Other staff from different professional backgrounds also provide treatment, including social workers, specialist substance misuse workers, peer support workers and a carer support worker. Wednesday 9am 5pm All rights reserved. Overall we rated this service as good because: Patients and carers fed back that staff were very professional, caring and supportive. There had also been an expansion to the leadership capacity of the trust and the associated governance, for example the development of a directorate to oversee primary care and the introduction of a chief digital officer to the executive leadership team. Sarah started her NHS career in east London, in a range of HR roles, before moving into operational management with Specialist Addiction Services. We inspected East London Foundation Trust as part of our continual checks on the safety and quality of healthcare services. It's National Apprenticeship Week 2023! This leave is granted by the Consultant responsible for the patients care and follows careful risk assessment. There was good access to translation services. Bailey joined the Trust in 2016 as Deputy Borough Director in the Newham Adult Mental Health Directorate. Other ongoing work included supporting patients to eat healthily, supporting female patients to have their health checks and looking at the impact of music on levels of violence and aggression. Clients were very happy with the care and treatment provided. At 105 London Road, the Section 17 leave documentation did not always make completely clear the extent or boundary of where detained patients could go when they left the ward. Practice reflected current guidance and there was good access to a wide range of interventions. There was good compliance with hygiene and infection control processes. We did not come across any examples where this was not the case. The Adult Community Speech and Language Therapy team provide assessment and management for people with acquired disorders of speech, language, voice and/or swallowing. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Browser Support There were procedures in place for managers to follow when demand for the service increased. Some cookies are essential for you to be able to experience the full functionality of our site. Incident thresholds were consistent across the service and all staff knew how to report them electronically. there are some services which we cant rate, while some might be under appeal from the provider. Managers supported staff to deliver effective care and treatment. Some patients were waiting a long time to receive a service from the wheelchair team, although this had been identified on the directorate risk register and actions to improve the service were in place. We provide assessments and diagnosis of autism spectrum conditions. He went on to hold various local authority management roles and continued practicing as an Approved Social Worker, until transferring to the NHS, when NHS and Local Authority Mental Health services in Bath & North East Somerset integrated in 2001. Although it depends on which part of the Mental Health Act the individual is detained under, for most of our service users the Consultant cannot grant Section 17 Leave without also first seeking the permission of the Ministry of Justice, who have to be reassured about the rationale and risk assessment. the service is performing exceptionally well. Patients were offered a range of therapeutic activities and access to facilities that were varied and met their needs. People with Complex Emotional Needs, are neurodivergent, or have a diagnosis of personality disorder are invited to a unique event taking place on 17 March. When expanded it provides a list of search options that will switch the . Whilst the trust had systems in place for identifying and reporting safeguarding risks, to safeguard people from abuse, staff were not always able to decide the threshold for making an alert. The service covers the boroughs of Hackney Newham Tower Hamlets and those in North East London Foundation Trust. The partnership between the team and FNP meant that staff were able to offer support to teenage mothers who may be experiencing postpartum depression or other mental health problem. This included their mental and physical health care needs, relationships, education, social, cultural and religious needs. Fully registered with the GMC with a licence to practise at the time of appointment. You also have the option to opt-out of these cookies. Staff told us that service leaders were very supportive, accessible and approachable. The John Howard Centre is a medium secure unit that providesspecialist forensic psychiatric servicesto the City of London and the London Boroughs of Hackney, Tower Hamlets, Newham, Waltham Forest, Redbridge, Havering and Barking, and Dagenham. We have a service-user run caf and shop. Sometimes our service users do not want their information shared with family members, which can be hard for families who want to help. There were good protocols in place for lone working. The Tower Hamlets Autism Service is a diagnostic and brief intervention service for adults living in Tower Hamlets. and there is an emphasis on building relationships with community services to work collaboratively to address the needs of the population. Patients were supported to self-medicate at 105 London Road. St. Nicholas Hospital Referrals increase your chances of interviewing at Central and North West London NHS Foundation Trust by 2x. Whilst the inspection identified these areas for improvement, the trust was already aware of them, had highlighted potential risks and how these would be mitigated and had plans in place for how they would be addressed. Gosforth We rated East London NHS Foundation trusts child and adolescent mental health wards as outstanding because: We gave an overall rating for the specialist community mental health services for children and young people of outstanding because: Administrative staff in Luton and Bedfordshire CAMHS experienced low morale. we have taken enforcement action. Find out how we can provide support and contact Newham parents, carers, teachers, GPs and other adults can sign up children to access this new innovative app for children ages 7 - 12. Select Accept to consent or Reject to decline non-essential cookies for this use. The role of families and friends in supporting our service users is vital. All teams exceeded this target. . Staff understood the importance of nutrition and hydration. The East London Foundation Trust (ELFT) provides a wide range of community, inpatient and primary care services to children, young people, adults of working age, older adults and. Let us know you are interested by sending an email to this address elft.forensiccarercontact@nhs.net, You can view our Family Welcome Pack here. The service was constantly innovative and actively participated in quality improvement projects. For example, throughout the inspection we heard about the use of trauma informed care and about work to improve the sexual safety of people using services. Dr Baker undertook medical training at Oxford University and University College London, qualifying in 2001. Apply. There was good use of outcome measures to monitor if services were effective. Service Users are key members of a number of our Quality Improvement Projects and run courses at our popular Recovery Colleges. Quality Commission (CQC) is the independent regulator of health and social care in England. To access these, teams are required to complete a referral form. There were good levels of staffing in all the services. United Kingdom. This included joining staff at the end of a shift to reflect on how this had gone. Two teams had been accredited by the Royal College of Psychiatrists through the home treatment accreditation scheme since 2012. We provide a wide range of mental health, community health, primary care, wellbeing and inpatient services to young people, working age adults and older adults across the City of London, Hackney, Newham, Tower Hamlets, Bedfordshire and Luton. There were insufficient arrangements for client transition from paediatrics to adult services because of uncommissioned gaps for 16-17 year olds in therapy service provision. How to get referred the service is performing well and meeting our expectations. East London NHS Foundation Trust Forensic Services Directorate NHS mental health service Forensic Services Directorate John Howard Centre, 12 Kenworthy Road, Hackney, London, E9 5TD (020) 7655 4000 Provided and run by: East London NHS Foundation Trust Overview Latest inspection summary All inspection reports and timeline Registration details For example, Lord Lamings report on the Victoria Climbie. When you arrive, you will be advised of the steps you need to take by our Reception staff. the service is performing well and meeting our expectations. Whilst risk was managed well, the risk assessment records were not always stored consistently. Wards were clean and staff were trained in infection prevention and control. Quality improvement continued to be embedded and developed further across all areas of the trust. He is a keen educator and also examines for the Royal College of Psychiatrists. Forensic services. This is a psychologically informed service working collaboratively with men and women to support risk management. Examples of this work was the Bedfordshire Care Alliance where improved system working was enabling more people with long term conditions to receive the support needed to stay in their own homes. There was a commitment to continual improvement across the services. The trust had made a significant contribution through its delivery of the vaccination programme in North East London. The wards were meeting the needs of vulnerable people. Qualification or higher degree in medical education, clinical research or management. Tackling Unmet Need on Victoria Ward >>(2 mins), Self Catering on Woodberry Ward >>(5 mins), Life Style Changes on Woodberry Ward >(7 mins), Shoreditch Ward Safety Huddle >>(30 seconds). You can unsubscribe from these emails at any time. Dr Baker was an early adopter of QI, leading and sponsoring projects across the directorate.He has represented ELFT on regional committees and within reference groups at NHS England. They meet with inpatients on a daily basis to explore their progress and support their recovery, often taking people out on leave into the community. At any given time we have as many as 20 active projects running in Forensic Services, receiving support from dedicated advisors, coaches and sponsors. SERVICE PROVIDER East London NHS Foundation Trust This is an organisation that runs the health and social care services we inspect Overall: Outstanding Services have been transferred to this provider from another provider Overview Latest inspection summary All inspection reports and timeline Services Registration details Patient surveys There was an inconsistency in the completion of healthcare records. People working for and associated with the trust talked about how the approach was widely used. This button displays the currently selected search type. Records of appraisals included many positive comments about the employees progress and development. For example, a range of easy read and braille information was available to patients. Michelle lives in and has detailed knowledge of Bedfordshire. 5 February 2016, Download full inspection report for Forensic Services Directorate - PDF - (opens in new window), Published Click the link in the email we sent to to verify your email address and activate your job alert. We also inspected the well-led key question for the trust overall. Teams worked together in a coordinated way and made appropriate referrals on to specialised services to ensure that patients needs were met. Please note: This website is best viewed in a modern browser like Chrome, Edge or Firefox. WELCOME TO East London NHS Foundation Trust We provide a wide range of mental health, community health, primary care, wellbeing and inpatient services to young people, working age adults and older adults across the City of London, Hackney, Newham, Tower Hamlets, Bedfordshire and Luton. City and Hackney CAMHS had identified that African Caribbean boys were at risk of becoming involved in gang related activity and were working with statutory partners and the voluntary sector to target these young people.

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