For UPS or FedEX, please drop it off at your nearest UPS or FedEx location. |. Identifies a valid user using single sign-on across multiple applications. Hover your cursor over the Terminal to see their Shift Definitions. All rights reserved. OOCL Lite provide real time sailing schedule search, cargo tracking, shipment If your item is defective, you have one year from the date of purchase to return it. Press submit when you are done. color: #FFF; Please search the Empty Container Return Exceptions list to locate your empty container delivery location. This will benefit all trucking companies . If you're returning your item because it is damaged, defective, or an error was made on our part, you will not be charged for return shipping. Jacksonville - first 8:00 AM following vessel departure Please enable scripts and reload this page. }. We handle a wide variety of cargo. text-align: right; Modified on: Thu, Aug 30, 2018 at 11:23 AM. Expiry Date: Until further notice 2/27 (https://bit.ly/3IGNRwz) Maersk North America Market Update (February 2023), Service changes Asia to/from North America sailings, Genset Charge - U.S. Your user specific instructions are to be followed and supersede any instructions published here. Our team is here to help deliver best-in-class service to our customers. The screenshot(s) must be taken the day prior to the Waiver Date and on the Waiver Date. Terminal Island, CA 90731. At inland port locations owned by ports (ie. Returns | Evergreen Return Policy If the buyer claims parts are not as ordered, they must notify Caplugs within 30 days of delivery. in Buffalo, New York, Los Angeles, California or Erie, Pennsylvania. We will work directly with the retailer on these issues of consumer returns. OOCL, APL and CMA containers use TRAC or trucker-owned chassis only. Terms & Conditions, PierPASS The main business activity is: Doubleclick is Googles real time bidding advertising exchange. General purpose platform session cookie, used by sites written with Miscrosoft .NET based technologies. ATTN: MyEvergreen Returns To view free days and last free date information for containers, along with pickup and return location basis click here: Please find the Activity Location codes for Demurrage and Detention Invoices below. If your container is not on the Empty Container Return Exceptions list, please click on the Empty Container Return Location link to find the empty container delivery location details. Application: The free time & charges applied will be those in place on the origin price calculation date (PCD). font-size: 15px; <atitlt="print screen" alt="print screen" onclick="window.print();"target=" _blank" Style=cursor:pointer;">print button This is an effort to ensure that all drivers are educated on the APM Terminals safety policies in advance which should improve safety awareness and reduce potential violations. Postal Service, give it to your mail deliverer or drop off at your nearest post office. Demurrage disputes for U.S. shipments can be raised by: For cargo after pickup, through our website maersk.com in the MyFinance section. Checks whether cookies are enabled or not. We use cookies as a fundamental part of our interaction with our users browsers. .eg-eyebrow { .eg-eyebrow-right { Over the past weeks, we have seen congestion levels increasing at CP Vaughan and at CN Brampton / MISC. Local Information. CLICK HERE Click on DnD Calculation tab. Remembers the users tracking preferences on www.oocl.com (e.g. Partial day closures are considered as a full working day and count towards free time. Business days are defined as Monday - Friday, excluding holidays at ocean terminals, and Monday - Saturday, excluding holidays at rail ramps with the exception of Long Beach and Los Angeles. Finding solutions and creating opportunities is the name of the game. Please enter your Evergreen account number and zip code to activate your online account below. Please refer to CMA empty return and dispatch information ANL Singapore Date: Friday, March 03, 2023 details, Need a custom quote or want to discuss your options. This cookie is used as a unique identifier to track viewing of videos. For Long Beach and Los Angeles working days are defined Monday through Saturday when open, including operating holidays for cargo discharging at terminals. Get up-to-date local information about import procedures and restrictions, demurrage and detention, container drop-offs and more. Specifically for the below dispute types, please include the following: Disputes due to inability to secure a terminal appointment to pickup equipment: A screenshot indicating no appointments were available for each day of the freetime period and up to day of pickup. Empty Management and Street Turns Empty Return Instructions Dual Move Appointments Vessel Schedules Medical Supplier Container Reservations Current eModal Platform Status All eModal systems are functioning normally. Version: em2005.1201.25 2022 Maher Terminals LLC - All Rights Reserved. We handle a wide variety of cargo. .eg-eyebrow-right { Customer Service: customerservice-tiw@abpiusa.com, CMACGM 877-556-6308 APL 800-999-7733, COSCO 866-830-2550 OOCL 630-645-9120, Yard & Gate: 253-287-4106 or 253-287-4114. Pier 46, 401 Alaskan Way S, Seattle WA 98104, Tacoma Harbor | Directions .eg-eyebrow-left { Each daily screenshot must show no reservations were available for that day and as far into the future the rail reservation system allows, or up to the end of the receiving window whichever is sooner. Returns of standard cartons received 30 to 90 days after shipment are subject to a 50% handling fee. Gate Opening Hours } Appointments will lockout 30 minutes prior to the start of each hour. Signal Mutual, the largest federal longshore and harbor workers compensation insurance provider in the United States has named APM Terminals North America as the recipient of the companys s Industry Safety Leadership Award for the 2021-22 year. Philadelphia - first 8:00 AM following vessel departure For more information on the limited gate please reach out to EBPI customer service at (385)777-5522 or e-mail at customerservice-tiw@ebpiusa.com. Everport. voyage, detailed container specification enquiry, carbon calculator, and Empty Return Information 20' Dry, 40' Dry, and 40' High Cubes are Returned to Fleet Street - Berth 64 . It will also provide a re-delivery number should the container be an off-hire or one way. Richmond, VA 23237. The Northwest Seaport Alliance is a marine cargo operating partnership of the Port of Seattle and Port of Tacoma. We are a leading container gateway in the United States. width: 80%; Please key in your Shipping Line name for each terminal. Empty dry containers will be released against bookingsand full dry exports will be accepted 7 working days prior to vessel arrival. flex: 1; Port of Los Angeles To ensure appointment availability, it is encouraged to place appointments daily by noon. Read more. Each appointment therefore is valid for two hours when including grace periods. For Long Beach and Los Angeles Saturdays and Holidays with operating gates will be counted as working days for cargo discharging at terminals. Announcements. 2400 Elliham Ave, Bldg D Go to Maersk One Stop Import Solution (MDDC) website. Trucks serving our international container terminals must have an active RFID tag and have a 2007 or newer engine or a certified equivalent emission control system. So if you make appointments too fast you will get a message that you have exceeded the limit and must wait 10 minutes before making another appointment. An APM Terminals account is also required to manage Truck Appointments or Additional Service Requests at some terminals. DEMURRAGE: Compensation payable when the Merchant holds Carriers Container inside the terminal, port or depot beyond the agreed amount of Free Time (the compensation includes terminal storage costs). Empty Return Appointment Creation Rule Reminders: * There will be a limit to the amount of empty in appointments you can make in a 10 minute period . By using eContainer, available 24/7 for your convenience, you will have no need to contact a local ZIM office, saving you time and procedures. For store-door move only consignees may at their own discretion notify the carrier when the container is empty and available for pick-up from the consignee's designated delivery facility. deliveries. We hope you love what you ordered. Search your BL number in the provided column. text-decoration: none; Reminder: Appointments are mandatory. Container : 60 containers max. Identifies an unique user across multiple applications. tracking by Bill of Lading, Booking, Container, etc). Shipping Line Contacts Status , color:#fff; Currency: USD The terminals four ZPMC ship-to-shore super post-panamax cranes are capable of handling the largest container vessels on the water today, up to 23 containers wide on-deck. } background: #107661; DOCUMENTATION FEE FOR ALL IMPORT TRADES - EFFECTIVE DECEMBER 1, 2020. Usually used to maintain an anonymised user session by the server. To see the satellite locations for an Equipment Provider, simply click on the EP's company name. of Agriculture Keeps user information for session identifier after the user has logged in. Please login or create an account to access online services. About | We do not accept C.O.D. To receive alerts via email or SMS as they develop, please sign up for Terminal Alerts. Notifications must be sent via the website. Carrier will stop the detention clock effective the next business day after the notification is received. These days will be countable days within the free time period for detention. padding: 5px; Please enter container IDs (Maximum 10 Entries). vessel tracking, port schedule, access rates of exchange for your selected . This information is compiled from terminal websites and updated by9 a.m. Monday through Friday. } All returns of standard cartons received within 30 days of shipment are subject to a 30% handling fee. A platform for our supply partners . Prevents unauthorised use of login credentials or access of system. Related Articles. APPOINTMENTS ARE REQUIRED FOR ALL GATE MOVES. Accepting Evergreen, COSCO, CMA, APL & OOCL. North America Customer Service Handling Structure, Demurrage & Detention Free Time and Charges, Shipment visibility and real time information. Refunds are in the Refunds will be processed within 8 business days of receiving the returned items, and will be credited to the original form of payment. Contact Invoiced: Per container, per calendar day, per container type Disputes must be submitted to Maersk within 30 days of the invoice date. Don't miss out on sales, new arrivals and more. Country: United States display: none; The tags are re-editable. Meat (Applicable to operating reefer cargo for the commodity meat at all U.S. ocean terminals except Baltimore, MD, Boston, MA, Jacksonville, FL, Mobile, AL, Newark, NJ, Port Everglades, FL, Staten Island, NY). Evergreen Enterprises *excluding Newark/Miami excludes APM Terminal in Port Elizabeth New Jersey, PNCT (Port Newark Container Terminal), Global Terminal Jersey City, Maher Newark Terminal, Global Container Terminal, Bayonne, New Jersey and Howland Hook, Staten Island, New York), Miami, Florida. Depot Information | Evergreen Call us at + 632 88860258 + 632 77281234 Contact us Local Contacts Branches Depot Information Depot Information CEBU PHILIPPINE MULTIMODAL FREIGHT SERVICES (PMFSI), INC. Beside Cebu Comm'l Bldg., Humabon St., Cebu, Philippines Learn More CENTRAL VISAYAS TRUCKING SVC. Port Elizabeth is APM Terminals' largest terminal on the east coast of North America, and offers the largest reefer capacity in the port of New York and New Jersey. Stores a unique chat session status and session information such as user name, company name, email address, question that posted by the user and chat history. Allows customers to track cargo , check sailing schedules, make bookings, and more. Advisory to Clients ( Covid - 19 Pandemic Surge Recurrence ) Effective January 10, 2022. In addition, for CY deliveries at rail ramps collecting storage according to the ramps terms and conditions, demurrage will be assessed by Maersk for equipment use only after the free time as indicated below. Shipper's own containers (SOC) are not subject to detention and are subject to demurrage at some locations. Stores Boolean values to check whether website must be animated. Sets session expire time for the user across multiple applications. At rail ramp locations, all storage is settled directly with the rail provider according to the ramps terms and conditions. Stay up-to-date with all the current export receiving dates. Subscribe Unsubscribe Leave all lists. DETENTION: Compensation payable when the Merchant holds Carrier's Container outside the port, terminal or depot beyond the agreed amount of Free Time. Port Everglades - first 7:00 AM following vessel departure Third parties and social media networks also place tracking cookies. Please check with the terminal location for all terminal pickup procedures and to validate cargo is available for pickup. Subscribe for UIIA EMail Notification. We appreciate your business and will work with each returns request on a case by case basis.As a standard, our returns policy is the following: Evergreen Enterprises, wholesale gifts, sports, home & garden decor. For details how to extend your DnD Free time at destination, click. Free Flow/Peel Pile Requirements If, for any reason, you are less than 100% satisfied with a product you have purchased from us, return it within 90 days using one of our hassle-free return or exchange methods. Maher Terminals Customer Service Package The terminals four ZPMC ship-to-shore super post-panamax cranes are capable of handling the largest container vessels on the water today, up to 23 containers wide on-deck. Country: United States Direction: Import Expiry Date: Until further notice Free time: Working Days Currency: USD Invoiced: Per container, per calendar day, per container type Application: The free time & charges applied will be those in place on the origin price calculation date (PCD) Please note the below provides a general overview of our import demurrage and detention practices in the U.S. **Disclaimer: The Empty Return Instructions published by the terminals in eModal are provided as general information for the public, as provided by the ocean carriers. *During the limited gate Import out appointments will not be available*, Please contact: tiwyard@everport-terminals.com or customerservice-tiw@abpiusa.com for details, Appointments are now required at Pierce County Terminal. of the UIIA. At CY Rail Facilities working days are defined as Monday through Saturday. Empty container return locations Use the below overview to determine where to return empty containers in Canada. Ocean Carriers can participate directly by simply sending a standardized Excel file that is digitized and accepted into the application by eModal. 8, 2021 in order to access the terminal. The Northwest Seaport Alliance display: flex; Ends on the day that the empty container is gated-in at the agreed port or terminal. Please contact our customer service department at 1-877-509-2956 within 90 days of receiving your shipment to initiate a return. We rely on your consent for placing on your browser cookies which may collect personal data about you. For the most currentinformation, please contact your marine terminal, logistics provider or ocean carrier. Together, the six shipping companies operate a modern fleet . OOCL, CMA, APL, and COSCO Empty Reefers will only be available on gate hours 07:00 to 16:15. Verify the empty container return location with the shipping line owner of the container before delivering empty containers to the terminal. Where do I return my empty container? We will provide feedback on your dispute within 5 business days of receipt. Click EmptyReturns and scroll down until you find your area and size/type. The information is not intended to replace any user specific ocean carrier assigned instructions you may have received relating to your container instructions and documents. Incorrect email and/or password was entered. UIIA Notification Region. This domain is owned by Doubleclick (Google). Items must contain all original product packaging, tags and accessories or a 10% restocking fee may be charged. In the event you wish to change the party invoiced, please e-mail. If you do not see your Lines listed, please send an email to Lynxsupport@poha.com and specify your Shipping Line and Terminal. Detention disputes for U.S. shipments can be raised by: For cargo after return, through our website maersk.com in the MyFinance section.

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